What should be prepared before contacting THE GU?
Prepare the date, time, party size, dining format, budget or preferred set, and any relevant dietary information.
RESERVATIONS · THE GU
Check availabilityfor your preferred date
Message us on Zalo or call the restaurant so our team can confirm your table or room, menu and ingredients.
DINING DETAILS
How do I request a reservation at THE GU?
Your reservation is complete only after THE GU replies and confirms seating, menu, ingredients and any applicable deposit.
Please share your preferred date and time, party size, Teppanyaki or Hotpot Omakase preference, room request, allergies or dietary needs, and whether you are celebrating an occasion.
Use Zalo or phone to speak directly with the team and confirm your reservation.
- 9seats at the Teppanyaki counter
- 5 · 12guests in private Teppanyaki rooms
- 8 · 16guests in Hotpot Omakase rooms
DIRECT CONTACT
Choose how you would like to reach us
Send all the details in one Zalo message, or call the restaurant during opening hours.
BEFORE YOU MESSAGE
A few details to have ready
Date, time and party size
Share one or two preferred time windows so the team can check availability.
Dining experience and seating
Choose Teppanyaki Omakase at the counter or in a private room, or Hotpot Omakase in a private room.
Occasion and requests
Mention birthdays, anniversaries, private meetings or any details the team should consider.
Allergies and dietary notes
Describe dietary needs so the team can confirm whether the selected menu can accommodate them.
RESERVATION REQUEST
How does a reservation request at THE GU work?
Preparing the right details lets the restaurant check the dining format, seating and service status for the requested time.
Choose the format and prepare the details
Choose the Teppanyaki counter, a private room or Hotpot Omakase; prepare the date, time, party size, budget or preferred set, and relevant dietary information.
Contact THE GU
Use the current Zalo channel or telephone number displayed on the website to begin the conversation with the restaurant.
Submit the reservation request
Send the preferred time, party size, dining format, set preference and dietary information so the restaurant can check the request.
Review the restaurant reply
THE GU replies with the service status and any details that still need confirmation for the specific request.
Confirm the reservation status
Treat the table as booked only when THE GU clearly confirms the request; a sent message does not create a confirmed seat.
Sending a request does not confirm a reservation. The booking is complete only after THE GU replies and confirms its status.
View reservation informationFAQ
What guests usually need to confirm
Can a request be sent by Zalo or telephone?
Use the current Zalo channel or telephone number displayed on the website. Both begin the conversation and neither creates a confirmed reservation by itself.
Is a sent message a successful reservation?
No. The request becomes a confirmed reservation only after THE GU replies and clearly confirms its status.
What does the restaurant need to confirm?
The reply should clarify the service status for the requested time and any details that still need agreement before confirmation.
When should dietary information be provided?
Include it in the initial request so the restaurant can check it. THE GU must confirm whether the specific requirement can be accommodated.
THE GU
Send your reservation request
Message us on Zalo or call the restaurant directly.